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  1. SMART DPK Support
  2. Getting Started

Getting Started

For new refurbishers learning what SMART is, how it connects to Microsoft, and how to get set up.

Setup & Onboarding

  • Can I change my subscription?
  • Which subscription should I choose?
  • How long does it take to set up as a new customer?
  • How do I sign up to SMART?

Microsoft Refurbisher Program

  • How do I become a Third Party Refurbisher?
  • What is a Third Party Refurbisher (TPR)?
  • Are you a Microsoft Authorized Refurbisher?
  • What is a Microsoft Authorized Refurbisher (MAR)?

Introduction to SMART

  • How can SMART save me money?
  • How can SMART help me sell more refurbished computers?
  • What’s the difference between a licence and a key?
  • What is a digital Windows license/key?
  • What is SMART?
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